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1. Quick Start

AVG 2011 Free Edition Help

Quick Start

Welcome to AVG 2011 Free Edition. Please select your concern:

 

forward I have just installed AVG 2011 Free Edition, what now?

forward I want to scan my computer.

forward I need to update.

forward I would like to change some settings.

forward There is a problem with AVG...

 

If you have some other issue, or need to find a more specific piece of information, please browse the Table of Contents, or use our comprehensive Index; both tabs can be found in the navigation panel on the left.

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1.1 AVG Basics

AVG Basics

This chapter and the subsequent chapters briefly summarize all basic information you might need to know about your AVG system. We suggest that you read them through, especially if you are completely new to AVG.

 

IMPORTANT NOTE: Please remember that AVG 2011 Free Edition is only intended for non-commercial home use on a single computer. Other kind of use (e.g. on a company network) is a breach of the License Agreement that you have accepted during the installation of AVG 2011 Free Edition.

 

AVG icon in the system tray

The system tray is a notification area of your screen, usually placed in the right bottom corner, and looks similar to this one:

systray

AVG places its icon in the system tray upon installation. The icon is a convenient way to access the most frequently used features:

1.Double-click it to open the Main Screen of AVG.
2.Right-click it to trigger a context menu allowing you to immediately launch a scan, check for updates, run computer analysis, and set up Firewall.

 

Also, the icon informs you of AVG Security Status:

Systray1 Everything is all right, you are fully protected.

Systray2 AVG reports warning or error status, you should check what is wrong.

forward Proceed to chapter Security Status for detailed explanation.

 

What to do immediately after installation of AVG

If you have not already done so, you should definitely:

Also, you might want to check configuration options to tailor the AVG protection and functions to your needs.

 

forward Proceed to next chapter Main Screen of AVG.

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1.2 Main Screen of AVG

Main Screen of AVG

When you launch the AVG 2011 Free Edition interface, you will see the Main Screen of the program. It is the starting point, and the operating console of AVG. It lists all installed components, gives information on their status, and allows access to all scanning and configuration features.

 

Main Menu

The Main Menu in the upper left corner of the screen provides access to all available functions of the program:

Exit – shut down AVG Interface (AVG however keeps running all the time in the background).

System overview – display the Main Screen with all components.

The list of individual installed components follows.

Scan results – display overview of scan results.

Resident Shield detection – display overview of threats detected by the Resident Shield component.

E-mail Scanner detection – display overview of threats or suspicious files detected by the E-mail Scanner component.

Virus Vault – open the Virus Vault (AVG virus quarantine).

Event history log – display overview of event history.

 

Scan computer – run Whole Computer Scan.

Scan selected folder... – run Specific Files or Folders Scan.

Scan file... – scan any file in your computer.

Update – run instant update.

Update from directory... – locate and use update files downloaded previously from www.avg.com/update to your computer or on a removable media.

Advanced settings... – open Advanced settings dialog.

 

Contents – display this help file.

Get Help Online – open the AVG website where you can search the FAQ section or ask for support online.

Your AVG Web – open your personal AVG online account.

About Viruses and Threats – open the AVG online Virus Encyclopedia.

Buy now – opens the AVG website on page where you can select and purchase any of the comprehensive range of AVG Professional products.

Activate – opens the License activation dialog where you can enter your new license number after you have purchased full version of AVG.

Register AVG 2011 Free Edition – opens the AVG website on page where you can register to our online forum dedicated to users of AVG 2011 Free Edition. The forum enables you to discuss with other Free users, and get advice and technical support.

Premium support – opens the AVG website offering you more support options than the mentioned AVG Free Forum.

About AVG – open the Information dialog containing details on AVG version, manufacturer, License Agreement etc.

Quick Links

Through the quick links on the left panel of the screen, you can activate the most frequently used features with one click:

·Overview – display overview of all installed components
·Scan now – run Whole Computer Scan
·Scan options – display an overview of predefined scans to choose from, also allowing to change scan settings, and schedule scans
·Update now – perform an instant update

 

List of Components

The main section of the screen displays all installed components, the crucial parts of the program providing the essential specialized protection.

forward Proceed to chapter Components for more details.

Security Status

The Security Status on the top of the screen tells you instantly if there is a problem, or if everything is working correctly.

forward Proceed to next chapter Security Status

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1.3 Security Status

Security Status

The purpose of the Security Status is to warn you instantly if there is a problem. The AVG icon in the system tray displays a little exclamation mark, and warning notifications appear above the system tray.

 

Security Status

System Tray Icon

What does it mean?

What should you do?

big_status_ok

Systray1

All components are on and running; your computer is fully protected.

Nothing at all, everything is ok!

big_status_warn

Systray2

Warning:

One or more components are in warning state, which usually means, not configured optimally.

Warning state does not indicate a critical problem, however, we recommend that you check what is wrong.

If it is something you did not intend, try solving the problem (see below: What should you do in case of error state).

If it is intentional, you can set AVG to ignore the problem, and not notify you again (see below: Ignoring warning state).

big_status_err

Systray2

Error:

One or more AVG components are in error state: switched off, configured incorrectly, or out-of-date!

In the upper part of the Main Screen, you will find a brief summary of the problem: Which component is in an error state, and what is wrong with it (e.g. Online Shield: disabled).

To try and fix the problem, use the Fix button.

If this does not help, double-click the respective component to see the setting option which allows you to fix the situation (e.g. Enable Online Shield). If however you cannot find the solution, you might want to consult the respective component help:

Select the component here.

If however the reported problem is something you have set intentionally, you can set AVG to ignore the problem, and not notify you again (see below: Ignoring error state).

forward How to set AVG to ignore warning or error state

forward Proceed to Overview of Components

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2. Components

Components

The AVG system consists of individual program modules that ensure full protection for your computer. These modules are called components.

Which specific components your AVG installation contains, depends on which AVG Edition you have chosen. It is also possible to deselect some of the components during AVG installation process. The overview of all available components can be seen in the Main Screen of AVG.

 

For more information about AVG Editions, licensing, and similar issues, please consult our website at www.avg.com.

 

Each component has a specific functionality; in this chapter and subchapters, you will find a detailed description of every component included in your AVG Edition, its purpose, and setting options.

To learn more about a component, expand the Components item in the Table of Contents on the left, and navigate to the component of your interest.

Some of the components are an indivisible part of AVG installation – they are present in all editions and can’t be deselected. In the Table of Contents, such components are marked with standard book_standard icon. Other components are edition specific, or optional. They might not be a part of your AVG installation (even though they are described in this help). In the Table of Contents, these components are indicated with specific book_star icon.

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2.1 Anti-Virus

Component Anti-Virus

The Anti-Virus component is, in fact, an internal AVG virus database used for identifying known viruses.

 

forward What is AVG virus database?

forward What is a virus?

forward Where are detected viruses stored?

 


Settings

The Anti-Virus component cannot be configured. It is only crucial that it gets updated regularly to maintain the highest level of protection. For that purpose, there is already a scheduled update task predefined by the manufacturer to run automatically in convenient intervals, so normally you will not need to worry about updating at all.

 

forward More about updating and update settings

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2.2 Anti-Spyware

Component Anti-Spyware

The Anti-Spyware component is, in fact, an internal AVG spyware database used for identifying known types of spyware, including so-called sleeping and non-active malware, i.e. malware that has been downloaded but not yet activated.

 

forward What is AVG spyware database?

forward What is spyware, and how does it differ from "traditional" viruses?

forward Where is the detected spyware stored?

 


Settings

The Anti-Spyware component cannot be configured. It is only crucial that it gets updated regularly to maintain the highest level of protection. For that purpose, there is already a scheduled update task predefined by the manufacturer to run automatically in convenient intervals, so normally you will not need to worry about updating at all.

 

forward More about updating and update settings

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2.3 LinkScanner

Component LinkScanner

The LinkScanner component is consists of two major parts:

·AVG Search-Shield (evaluating Internet links generated by the most commonly used search engines)
·AVG Surf-Shield (real-time online protection from malicious websites)

Both parts aim to protect you when browsing the Internet, in real-time, from dangerous contents of websites, and even links to such websites.

Note: If you have chosen to install just one of these two parts, only the remaining part will be available to you. To add the missing part to your system, you will need to reinstall your AVG.

 


Settings

Enable Search-Shield – uncheck the box to switch off the Search-Shield feature.

Enable Surf-Shield – uncheck the box to switch off the Surf-Shield feature.

 

Enabling or disabling the Search-Shield will only take effect after the web browser is restarted!

 

forward LinkScanner advanced settings

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2.3.1 Search-Shield

AVG Search-Shield

The Search-Shield technology, part of the LinkScanner component, works as a plugin for the following web browsers:

·Internet Explorer
·Mozilla Firefox

It scans every single link generated by the most popular Internet search engines: Google, Yahoo!, Bing (former MSN Search), Altavista, and Baidu.

 

How does it work?

As soon as the search engine looks up the relevant links for your query, the LinkScanner component starts scanning each displayed link. While a link is being scanned, you will see a rotating icon next to the link (except on the Yahoo! server which displays a simple gray question mark). Please note that scanning can take some time.

When scanning is finished, the respective informative icon will be displayed:

ls_ok

The linked page is safe. Note: On the Yahoo! server, this icon is not displayed!

ls_caution

The linked page does not contain threats but is somewhat suspicious (questionable in origin or motive, therefore not recommended for e-shopping etc.).

ls_suspicious

The linked page can be either safe itself, but containing further links to positively dangerous pages; or suspicious in code, though not directly employing any threats at the moment.

ls_danger

The linked page contains active threats. You will not be allowed to visit this page!

Please note that when using the Yahoo! search engine, only suspicious or dangerous links are marked! All unmarked links have been scanned and found to be perfectly safe.

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2.3.2 Surf-Shield

AVG Surf-Shield

The Surf-Shield technology, part of the LinkScanner component, protects you when browsing online. It can detect exploit sites employing malicious code, phishing sites aimed at tricking you into providing personal information, or hacked sites – originally serious and legitimate, but potentially dangerous and unpredictable after being subject to a hacker attack.

Compatibility note: The Surf-Shield technology monitors HTTP traffic without reference to your web browser, which means that it works with any browser.

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2.4 Resident Shield

Component Resident Shield

The Resident Shield component gives your computer continuous protection. It scans every single file that is being opened, saved, or copied, and guards the system areas of the computer. Normally, you do not even notice the process, as it runs "in the background", and you only get notified when threats are found; at the same time, the Resident Shield blocks activation of the threat and removes it.

The Resident Shield is loaded in the memory of your computer during startup, and it is vital that you keep it switched on at all times.


Settings

Resident Shield active – uncheck to turn off the Resident Shield component. We strongly recommend not to do this unless you have a real reason!

 

When the Resident Shield is activated, you can specify what to do when a threat is detected:

Remove all threats automatically – remove the infection to the Virus Vault without prior notice. Please note that access to the infected file will be blocked.

Ask me before removing threatsdisplay a dialog enabling you to decide what to do with the threat.

Scan for Tracking Cookies – check to activate this additional protection; all suspicious cookies will be blocked.

Manage exceptions button opens a new dialog allowing you to define folders that should be ignored (not scanned) by the Resident Shield.

 

forward Resident Shield advanced settings

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2.5 E-mail Scanner

Component E-mail Scanner

The E-mail Scanner component is responsible for scanning every e-mail message, sent or received; whenever a virus is detected in an e-mail, it is removed to the Virus Vault immediately. The component can also filter out certain types of e-mail attachments, and add a certification text to infection-free messages.

The E-mail Scanner works through e-mail plugins for all common (SMTP/POP3 based) e-mail clients. A specific plugin is available for the following clients:

·MS Outlook
·The Bat!

A general e-mail plugin will work for other e-mail clients, such as Outlook Express, Mozilla Thunderbird, Eudora etc.

Encrypted connections using SSL are also supported.

 

Please note that E-mail Scanner only processes e-mails received to/sent from your desktop e-mail client (MS Outlook, The Bat! etc.), not e-mails sent over a public e-mail service website (Gmail, Hotmail, AOL Mail etc.)!

Your online activities including using webmail service are secured by other components (LinkScanner).

 


Settings

Scan incoming messages, Scan outgoing messagesby checking or unchecking the respective box, you can specify whether incoming and outgoing e-mails should be scanned for viruses. Note: Scanning might slow down the process of receiving e-mails, especially those with large attachments.

Display notification window while e-mail is being scanned – specify whether, during the scanning, the E-mail Scanner component should display a systray pop-up notification informing on the actual task the component is processing (connecting to server, downloading a message, scanning the message etc.).

 

forward Advanced settings

 

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2.6 Update Manager

Component Update Manager

The Update Manager component administrates your Internet connection and settings for correct and timely AVG updating.

 

forward What is update?

forward How can I update?

 


Settings

Start automatic updates – uncheck to turn off regular automatic updates of the AVG virus database. We strongly recommend not to do this unless you have a real reason!

·Periodically – choose this option if you wish to check for updates more than once a day. You can then enter the preferred value (check for updates every x hours/minutes).
·At a specific interval – choose this option to check for updates once a day, and specify interval by setting the desired time in the first box. Please note that for server capacity reasons, the update will be actually performed at random time between the hour set in the first box (by you) and the second box (which is not editable).

Update now – immediately check for new update files, and update automatically if available.

 

forward Advanced settings

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2.7 License

Component License

The License component manages your license number.

A license number is a unique string of characters issued by the program manufacturer. Every single copy of AVG must have one; you either receive a license number upon purchasing AVG or, if you have a Trial/Free version, a relevant license number is included in the installation package and used automatically.

The license number has several functions: It determines which specific AVG edition you have and for how many workstations, and in AVG Professional Editions, it entitles you to priority updates and full access to our Customer Support.

 

The component allows you to access your current license number, and to enter a new one when you need to re-validate (e.g. your current license is expiring, or you have purchased another AVG edition).

 

If you have questions regarding license numbers, AVG editions and like, we recommend:

·searching the Sales FAQ section at www.avg.com/faq,
·contacting our Customer Support.

 


Settings

The component overview displays your current license number, its type (full or free), expiry date, and the maximum number of computers that can be protected by this license.

License actions

Buy now – opens the AVG website on page where you can select and purchase any of the comprehensive range of AVG Professional products.

Register AVG 2011 Free Edition – opens the AVG website on page where you can register to our online forum dedicated to users of AVG 2011 Free Edition. The forum enables you to discuss with other Free users, and get advice and technical support.

Activate – opens the License activation dialog where you can enter your new license number after you have purchased full version of AVG.

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2.8 PC Analyzer

Component PC Analyzer

The PC Analyzer component is an advanced tool for detailed system analysis, as to how the speed and overall performance of your computer might be improved. The following categories can be analysed:

Registry Errors will give you the number of errors in Windows Registry. As fixing the Registry requires quite advanced knowledge, we do not recommend to try and fix it yourself.

Junk Files will give you the number of files that can be most likely done without. Typically, these will be many kinds of temporary files, and files in the Recycle Bin.

Fragmentation will calculate the percentage of your harddisk that is fragmented, i.e. used for a long time so that most files are now scattered on different parts of the physical disk.

Broken Shortcuts will notify you of shortcuts that no longer work, lead to non-existing locations etc.

 


Settings

There are no setting options for this component, only a function button is available:

Analyze now – starts the analysis. You will see the progress and results immediately.

Note: Results of the analysis cannot be saved, only generated again at any moment to reflect the current state of your system precisely.

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2.9 Virus Vault

Virus Vault

The AVG Virus Vault is a virus quarantine where all removed files, virus infected or suspicious, are stored. All files are encrypted and cannot do your computer any harm. The main purpose of the Virus Vault is to keep any deleted file for a certain period of time, so that you can make sure you do not need the file any more. If you find out that the missing file is causing problems, you can send it for analysis, try to heal it, and restore it to the original location.

 

To open the Virus Vault, navigate via Main Screen -> Main Menu History -> Virus Vault.

 

Each listed object is defined by:

Severity – level of infection; all listed objects can be positively or potentially infected (Infection refers to a virus, PUP to spyware, Warning usually to a cookie). Threats detected by Identity Protection also display a status info icon, and are referred to as malware.

Virus name – name of the detected infection according to AVG Virus Encyclopedia.

Path to file – full path to the original location of the file. N/A means that the file was not originally placed on the local disk; typically, it has been found in an incoming e-mail and moved to the Virus Vault by the E-mail Scanner component.

Original object name – name of the file; is only present if the file was originally an e-mail attachment.

Date of storage – date and time the file was detected and removed to the Virus Vault.

 

After highlighting an object in the list with your mouse, the function buttons enable you to carry out the following actions:

Restore – moves the infected file to its original location (stated in the Path to file column)

Restore as – moves the infected file to a selected folder

 

You can Restore or Restore as multiple items at a time; highlight them in the list and press the respective button. If some of the selected items are not restored successfully, these will remain highlighted in the list.

 

When restoring files from the Virus Vault, please also note the following:

·If the file was originally an e-mail attachment (see the Original object name column), its original location is a temporary folder which might be tricky to find on your harddisk. For this reason, only the Restore as feature will be available for e-mail attachments.
·Registry keys can be only restored back to original location (i.e. only the Restore button will function).
·Any file is restored under the Original object name. If not available, then the file is restored under name given in the Path to file column.

 

Details – this button only applies to threats detected by Identity Protection. Upon clicking, it displays synoptic overview of the threat details (what files or processes have been affected, characteristics of the process etc.). Please note that for all other items than detected by IDP, this button is greyed out and inactive.

Delete – completely and irreversibly removes the file from the disk.

Empty Vault – removes all files from the Virus Vault.

 

Right-click context menu option Send to analysis – sends the file for analysis to the AVG virus labs or to the Technical Support team.

Please note that this feature only serves for sending "false alarm" files, i.e. files that have been detected by AVG as infected or suspicious, but you believe are harmless.

 

Virus Vault settings

If you are sure you do not need the deleted files, you can remove these completely – or leave them in the Virus Vault to be removed automatically, which by default happens either after 30 days, or when the total size of files in the Virus Vault exceeds 5% of your hard drive size. You can change these settings in the Virus Vault maintenance dialog.

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3. Updating

Updates

Updates are extremely important for the full functionality of your antivirus software, therefore it is necessary to update regularly; for most users, it is advisable to perform an update once a day.

As new viruses are emerging literally every day, the most important feature of an update is to add definitions of new viruses to the internal AVG virus database stored on your local disk. Also, an update can contain various program changes and improvements, new features, language files etc. To distinguish between updates of different importance, Update Levels have been defined.

 

To ensure that your AVG installation gets updated at the recommended daily basis, there are several manufacturer pre-set update schedules, so normally you will not need to worry about updating at all.

However, you might want to know how to:

5.adjust Internet connection settings for updates: Proxy settings, Dial-up connection, Update sources (URL).

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3.1 Scheduled Update

Scheduled Updates

How do I get to this settings dialog?

The following scheduled update tasks are available:

·Virus database update schedule – regular updating of both the Virus and Spyware databases
·Program update schedule – regular program updates

 

These update tasks ensure that the whole AVG system is updated regularly. Should you need to modify the settings of any of the update tasks, you can do so in the Schedule settings branch of the Advanced settings dialog.

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3.2 Manual Update

Manual Update

By default, your AVG updates automatically on a daily basis, but there might be situations when you need to make sure that you do have the latest updates. To do so and update instantly, right-click the AVG icon in the system tray and select Update now. Alternatively, navigate from the Main Screen and click the Update now shortcut button.

If there are new update files available, AVG will download these files and update itself automatically. Otherwise, you will be just notified that there are no new update files since your last update.

 

forward What is an update and why is it so important?

forward Types of update

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4. Configuring

Configuring AVG

Basic settings

To configure AVG to suit your needs, you are advised to navigate to the Main Screen, and double-click the component you want to adjust. There is a brief description of the component's purpose and features, and also basic setting options. There is no visible help button, but help is still available upon pressing F1.

Advanced settings

If you are looking for some more advanced configuration options, navigate to the Main Menu Tools, and select Advanced settings... All available setting options you might need can be found there.

 

Frequently searched configuration options

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5. Troubleshooting

Troubleshooting

Should this help system not provide you with the information you need, you still have some additional options:

 

1.Visit the Support Center on the dedicated AVG 2011 Free Edition website at free.avg.com. Here you will find virus FAQ, an update section, support and license information, etc.
2.Visit the online AVG 2011 Free Edition Forum at freeforum.avg.com where you can consult your issue with other AVG 2011 Free Edition users and developers. Please note that you can read the posts on the forum freely, but in order to contribute, you will need to register.

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5.1 Support and Contact

Support & Contact

Technical Support

Please note that professional non-stop technical support via e-mail and telephone is only available to AVG Professional users. AVG 2011 Free Edition users can follow the instructions in chapter Troubleshooting, especially are they welcome to register and visit the dedicated online user forum at freeforum.avg.com.

Sales Support

If you are interested in purchasing AVG Professional, please see our website at www.avg.com/products for up-to-date and detailed information on our product range. If are unsure about the specific edition, or you have questions regarding prices, licensing etc., we recommend contacting our Sales Support team who will be happy to help. Please use the online form at www.avg.com/support.

Contact

All AVG products are produced and supplied by AVG Technologies CZ:

www.avg.com

free.avg.com

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6. AVG Professional

AVG Professional

Benefits

·24/7 professional technical support
·Advanced protection and features: firewall, anti-spam, anti-rootkit, real-time online web protection, additional administration tools, and many more
·Updates delivered through high-priority and high-speed download servers
·Customizable settings for scanning and updates
·Multiple language support
·2-year license, and a discount for license renewal afterwards

How to upgrade

To learn more about the comprehensive range of AVG professional editions, please visit our website at www.avg.com/products. Every product listed here can be purchased online, or downloaded as a 30-day trial version which can be later upgraded to the full version by purchasing the product.

 

If you are unsure about the most suitable AVG professional edition for you, or if you have questions regarding licensing, prices, etc., we recommend contacting our Sales Support team.

 

Activating AVG Professional

Upon purchasing a full/professional AVG product, you will receive your new License Number which you need to activate the product with.

forward For detailed instructions on the activation process, please go to chapter License activation.

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7. Scanning

Scanning

By default, AVG does not run any scans, as after the initial one, you should be perfectly protected by the resident components of AVG that are always on guard, and do no let any malicious code get into your computer at all. Of course, you can schedule a scan to run at regular intervals, or manually launch a scan according to your needs any time.

 

There are these manufacturer predefined scans available:

 

You might also want to know how to:

3.schedule a scan to run automatically at regular intervals, or
4.display results of past scans.

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7.1 Whole Computer Scan

Whole Computer Scan

The Whole computer scan is a basic predefined feature that will scan, as it says, virtually everything in your computer: files and folders on all local hard disks, system areas, Registry, disk boot sectors, and memory. The whole computer scan can be launched on demand at any time.

How to scan whole computer

Navigate to AVG Main Screen -> Main Menu Tools -> Scan computer.

How to modify the scan settings

Navigate to AVG Main Screen -> shortcut Scan options -> under Whole computer scan, click the Change scan settings option.

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7.2 Specific Files or Folders Scan

Specific Files or Folders Scan

The Specific files or folders scan is a predefined feature that will scan anything in your computer you wish. It can be launched on demand at any time.

 

If you only need to scan one item (file, folder, removable media), it is usually much easier to use the Shell Extension Scan.

 

How to scan specific files or folders

Navigate to AVG Main Screen -> Main Menu Tools -> Scan selected folder...

How to specify items to be scanned

In the displayed tree, expand items by clicking the plus node until you find the folder you wish to scan. You can select multiple folders by checking the respective boxes. The selected folders will appear in the text field on the top of the dialog, and the drop-down menu will keep your selected scans history for later use.

Alternatively, you can enter full path to the desired folder manually (if you enter multiple paths, it is necessary to separate with semi-colons without extra space).

Special locations to scan, branch Other

·System drive – the harddrive on which the operating system is installed (usually C:)
·System folder – Windows/System32
·Temporary Files folder – Documents and Settings/User/Local Settings/Temp
·Temporary Internet Files – Documents and Settings/User/Local Settings/Temporary Internet Files

 

If you wish to scan a folder without subfolders, you only have to enter a minus sign "-" in front of the path in the text field. E.g. -C:\Program Files\ will scan only  contents of the Program Files folder, and no subfolders.

To exclude specific subfolders from the scan, you can use exclamation mark "!" E.g. C:\;!C:\Windows will scan disk C:\ except the Windows folder.

 

Additional options

In the bottom part of the dialog, you can set the scan priority on the slider. The following levels are available:

·User sensitive – flexible resource usage; the scan will detect your activity on the computer, and use slow scanning with low resource usage while you are working so that you do not experience any system slow down. Whenever you leave the computer, the scanning will accelerate so that it uses effectively available system resources you do not need at the moment. Recommended option.
·Low priority – low resource usage; the scan will take relatively long time but other processes and applications should not be affected in any way.
·Medium priority – medium resource usage.
·High priority – high resource usage; the scan will have bigger priority over other processes, so system performance might be slower but the scan will be very fast.

 

How to modify the scan settings

AVG Main Screen -> select Scan options on the left shortcut panel -> under Scan specific files or folders, click the Change scan settings option.

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7.3 Shell Extension Scan

Shell Extension Scan

Shell extension means integrating the AVG scanning feature into your file manager (Windows Explorer, Total Commander, and many others). It allows you to easily and instantly scan any file or folder in your computer without having to open the AVG interface.

How to run Shell Extension Scan

It is very simple indeed: Right-click any item (a file, folder, drive or removable media), and select Scan with AVG in the context menu.

How to modify the scan settings

Shell extension scan is editable just like any other AVG scan. The setting options can be accessed from the AVG Main Screen -> Main Menu Tools -> Advanced settings... -> branch Scans -> Shell extension scan.

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7.4 Removable Device Scan

Removable Device Scan (automatic)

"Removable device" means virtually any device that can be temporarily connected to or inserted into the computer: USB stick (flashdisk), memory card, external hard drive, camera... All of these devices can be automatically, whenever insterted, scanned for viruses and malware.

How to activate Removable Device Scan

Navigate to AVG Main Screen -> Main Menu Tools -> Advanced settings... -> expand branch Scans -> select Removable device scan. In the dialog, check the box Enable Removable device scan.

How to modify the scan settings

Follow the same path as mentioned above (how to activate the scan); the dialog also contains the setting options.

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7.5 Command Line Scan

Command Line Scanning

Alternatively, a scan can be run from the command line (cmd). Command line scanning offers most of the parameters offered by the graphical user interface.

 

The command line scan is a useful option for servers, or when creating a batch script to be launched automatically after the computer boots.

 

To launch AVG scan from the command line, run the following command within the folder where AVG is installed (typically C:\Program Files\AVG\AVG10):

·avgscanx for 32bit operating systems
·avgscana for 64bit operating systems

 

Syntax of the command

With one parameter: command /parameter (e.g. avgscanx /comp for scanning the whole computer)

With multiple parameters: command /parameter /parameter (all parameters in a row, separated by a space and a slash)

With specific values: command /parameter=value;value (values divided by semi-colons, e.g. avgscanx /scan=C:\;D:\)

Parameters

To display a complete overview of available parameters, type the respective command together with the parameter /? or /HELP (e.g. avgscanx /?).

For a more detailed explanation of the options, see the command line parameters overview.

Note: The only obligatory parameter is /SCAN to specify what areas of the computer should be scanned.

 

To start the scan, press Enter. During scanning you can stop the process by Ctrl+C or Ctrl+Pause.

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7.6 Launching a Scan

Launching a Scan

If you simply want to scan the whole computer without any special requests:

1.Go to the Main Screen of AVG.
2.Press the Scan now button.

 

To adjust settings before running a scan, follow these simple steps:

1.Navigate to the Main Screen of AVG.
2.In the left part of the screen, press the Scan options button.
3.Choose a scan, and click the respective Change scan settings link.
4.Adjust settings as required (you can also use the Additional scan settings/reports options).
5.If you are about to run the Specific files or folders scan, press Next and in the following step, choose the locations to be scanned.
6.Press the Start specific scan button.

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7.7 Scheduling a Scan

Schedule Scans

The Schedule scans dialog displays an overview of all scheduled scans, and enables you to edit these, delete existing or define new schedules. Please note that adding user defined schedules is only possible in AVG Professional edition.

 

To open the dialog, navigate to the Main Screen of AVG -> shortcut button Scan Options on the left panel -> select Manage Scheduled Scans.

If no user schedule has been created, the overview only contains a scheduled scan of the whole computer defined by the maufacturer. The  scan is set to run once a week (on Wednesdays), and is by default turned off. (To turn it on, just check the Enable this task box on the Schedule settings tab.)

Right-click a scheduled scan to trigger a context menu allowing you to enable/disable the scan, or start the scan now.

 

To edit an existing schedule:

Press the Edit scan schedule button. This will launch the Schedule settings dialog with three tabs allowing you to specify the new schedule in detail.

The predefined scheduled scan cannot be deleted.

 

Scheduled scans can be also viewed, created and managed in the Advanced settings dialog, under branch Schedules.

 

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7.8 Scan Results

Scan results overview

How do I get to this dialog?

To display all results of recently run scans (scheduled or launched by the user on-demand), navigate to AVG Main Screen -> Main Menu History -> Scan results.

 

·The Name column gives the name of the scan and an information icon:

History_green

No infections found, scan completed

History_green_br

No infections found, scan was interrupted before completion

History_red

Infections were found and not healed, scan completed

History_red_br

Infections were found and not healed, scan was interrupted before completion

History_blue

Infections found and all were healed or removed, scan completed

History_blue_br

Infections found and all were healed or removed, scan was interrupted before completion

·Start time and End time give exact time and date when the scan was launched and completed (or interrupted, if not completed successfully).
·Tested objects states the total number of files, folders, embedded objects and/or NTFS scanned.
·Infection, Spyware, Warnings, and Rootkits give the number of removed/total infections found. Infection usually refers to viruses, Spyware to potentially unwanted objects; Warnings to tracking cookies. Rootkits are only searched for if your AVG Edition includes the Anti-Rootkit component, and if Rootkit search option was selected in the scan settings.
·Scan log information gives additional info on the scan if any available.

 

To see detailed information on a scan, select (highlight) it in the list, and press the View details button.

To remove a scan from the list, select it and press the Delete result button. You can also select and delete more items at a time.

This website has no affiliation whatsoever with the owner of this software program, and provides only a link to the software program. Help files are provided from AVG. Information on AVG is © 2011 AVG Technologies. This web site is © 2011 avgfree-download.com